FREQUENTLY ASKED QUESTIONS
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Research and development (R&D) as well as the design/conception of the TILDE® VOICE FIRST range are done in France. The production of the second headphone of the range was relocated to France. The TILDE® PRO headphone is produced in Saint-Malo, Brittany. TILDE AIR®, is produced in Shenzhen, in a factory specialized in portable audio units. Thanks to TILDE® VOICE FIRST, Orosound’s patented selective and directional noise-cancelling technology, users of TILDE® headphones can filter noise to select what they wish to hear, like the voice of a coworker they wish to exchange with, and therefore focus on their tasks effectively. Contrary to other consumer headphones, the TILDE® range permits the perfect balance between concentration and communication- without overlooking audio quality. TILDE® VOICE FIRST headphones are made for professionals who are in offices, teleworking or any other kind of noisy workplace environment. TILDE® AIR earphones are lightweight, connectable via Bluetooth, and flexible: perfectly adapted to nomadic professionals. TILDE® PRO is a communication headset with a detachable boom-microphone, ideal for telephony. Its design is customizable, in versions supra or circumaural. For any professional purchase of TILDE® headphones, please request for quotation or order on Orosound’s online shop. In situ tests can be arranged under certain conditions. Please contact our team by specifying your request for us to determine if you are eligible to the test. Simultaneously, it is also possible to consult customer content gathered through the trusted third-party Avis Vérifiés to have an idea about our company and what our users think. Are TILDE® VOICE FIRST headphones French?
What sets the TILDE® range apart from other consumer headphones?
How to choose between TILDE® AIR and TILDE® PRO headphones?
Where can I buy TILDE® headphones?
Is it possible to test the TILDE® VOICE FIRST products?
TILDE® AIR offers two principal noise-cancelling features: It is possible to use noise reduction whilst on the phone, during video conferences or while listening to music, to perfectly savour the HD audio quality. The active noise-cancellation is adjustable from 0 decibel (open mode) to -30 decibel (maximum noise-cancellation). You can therefore isolate yourself from the noise or stay connected to your surroundings, with a simple swipe of the slider. The accessories listed below are provided with the TILDE® AIR earphones: Yes, you can use TILDE® AIR earphones as they charge. Of course. Thanks to 6 microphones dedicated to capture voice and wireless Bluetooth connection, calls take place with a freedom of movement. All TILDE® AIR earphones are usable through Bluetooth and with all types of devices (smartphone, digital tablet, computer…) as well as all operating systems (Mac, Windows, iOS, Android…). Autonomy is optimised for a full day of use, that is to say 15h if using both noise-cancellation and Bluetooth.Which noise-cancelling functions are available on TILDE® AIR?
What is the performance of the active noise cancellation (ANC)?
With which accessories are TILDE® AIR earphones delivered with?
Is it possible to use TILDE® whilst in charge?
Is it possible to use the earphones to make calls?
With which work equipment are TILDE® AIR compatible with?
What is the autonomy of the TILDE® earphones?
TILDE® PRO offers three principal noise-cancelling features: It is possible to use noise reduction while listening to music, to perfectly savour the HD audio quality. Thanks to the R&D embedded on the headphone, TILDE® PRO discloses its cutting telephony performance. A directional capture of the voice thanks to 3 microphones, allied with selective denoising algorithm are embedded in the boom-microphone which: The boom-microphone is easily attachable and detachable thanks to its magnetic system. To fix the boom-microphone, press on the edge of the “OROSOUND” removable cover to take it off, then magnetise the boom-microphone in its stead. For a perfect and optimum rendition on the telephony quality, bend the perch so that the wind screen/diaphragm is in front of your lips. The active noise-cancellation is adjustable from 0 to -30 dB. You can therefore isolate yourself from the noise or stay connected to your surroundings, with a simple swipe of the slider. The accessories listed below are provided with the TILDE® PRO headphone: A circumaural pad encompasses your ear for better comfort, and the supra aural design directly rests upon your ears for lightness. Yes, you can use TILDE® PRO headphone as it charges. TILDE® PRO headphone is useable through Bluetooth and with all types of devices (smartphone, digital tablet, computer…) as well as all operating systems (Mac, Windows, iOS, Android…). For devices without Bluetooth, the headphone is also connectable through USB-C or Jack. Autonomy is optimised for a full day of use: 18 hours in audio streaming through Bluetooth and up to 28 hours in concentration mode.Which noise-cancelling functions are available on TILDE® PRO?
How is the telephony quality on TILDE® PRO superior thanks to the detachable boom-microphone?
How to attach and adjust the boom-microphone of the TILDE® PRO headphone?
What is the performance of the active noise-cancellation (ANC)?
With which accessories is TILDE® PRO headphone delivered with?
What is the difference between supra aural and circumaural pads?
Is it possible to use TILDE® whilst in charge?
In which ways can I connect TILDE® PRO headphone to my work equipments?
What is the autonomy of the TILDE® headphone?
TILDE® VOICE FIRST technology, developed and patented by Orosound, was awarded multiple times, of which by the Ministry of Research and the Directorate-General for Enterprise (DGE). This selective noise-cancelling technology is the very first to take the direction and nature of sounds (noise vs voice) into account, thanks to a unique signal processing algorithm. With TILDE® VOICE FIRST, it is possible to isolate yourself from noise all the while interacting with your surroundings. Active noise cancellation (ANC) is a method which generates a “counter-noise” to create silence. This “counter-noise” is of the same range and is in phase opposition with the unwanted noise, so that both signals add up and cancel each other. Active noise cancellation supplements passive isolation and permits a cancellation on the whole audio spectrum. Beyond being patented, the technology TILDE® VOICE FIRST was awarded multiple times, of which by the Ministry of Research, the DGE, Préventica & Expopriotection, as well as the European contest on working life quality, Spark Life. What sets TILDE® VOICE FIRST apart from other classic active noise cancellation technologies?
How does active noise cancellation (ANC) work?
Is the TILDE® VOICE FIRST technology recognized by renowned organizations?
For any order on quotation, terms of payment will directly be determined in agreement with our sales department. Online orders are paid through credit card thanks to secure payment: Visa, Mastercard (the site uses the SSL encryption system to secure online payment). Companies are not subjected to the VAT in France. As the final consumer, you are required to pay off this value-added tax. When in stock, products from the TILDE® VOICE FIRST range are delivered within 5 working days. Each pre-order or order, unless specific promotional offer, is subjected to a monetary participation from you regarding delivery charges. Those charges are specific to the area in which your pre-order or order delivery address is. The amount is stated in the order summary. You have the right to notify us that you are renouncing to the purchase, without any penalties and with no indication of motive, in the next 30 days dating from the reception of the product. To profit from the right of withdrawal, it is necessary to return the product in good condition, in its original packaging, and with all accessories included. Damaged or incomplete goods will not be taken back. For any further request to our customer support, please contact us directly through support@orosound.com. Which forms of payment are accepted?
Do I need to pay the VAT?
How long does delivery take for the TILDE® headphones?
How much does delivery cost?
How long is the right of withdrawal?
Under which conditions is it possible to return a product?
How to contact customer support?
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