FREQUENTLY ASKED QUESTIONS - FAQ
Tilde earphones: technical characteristics
Do I control Tilde' features with an app?
All the controls are directly integrated into the earphones’ design. There is no need to take your telephone out of your pocket to turn down background noise, switch your music, or take a call.
How efficient is Tilde's noise cancellation?
The noise cancellation is adjustable from 0 to 30 dB at the move of a slider.
Can I use Tilde earphones while charging?
You can use Tilde earphones while charging with any universal micro usb charger. Tilde has a long battery life, up to 8 hours with heavy use (noise management and Bluetooth®) or up to 20 hours with light use (only noise management on).
How good is the phone call quality with Tilde earphones?
Phone call quality is a key point for us. Thanks to its 6 microphones dedicated to capturing voices while blocking out surrounding noises, phone calls are crystal clear for the user as well as for the interlocutors with Tilde.
Tilde at work
In what type of work environment can I use Tilde?
Tilde earphones are a real daily tool that have been designed to control the users soundscape in all types of noisy working environments: open-plan or shared offices, co-working spaces, planes during business trips, etc …
Who am I supposed to contact if I plan on buying Tilde earphones for my staff?
You can send us a message in our contact page. Our team will be pleased to answer all of your questions.
Is it possible to have a demo before buying Tilde earphones?
We will make demos in various professionnal events in France in 2017. Demos in companies can also be organized in France, depending on the availabity of our team.
I want to present Tilde to the person in charge in my company. Who can I get in touch with?
You can send us a message, we will be pleased to answer your questions and send you any materials needed about Tilde and well-being at work.
Can I connect Tilde to my fixed-line phone?
You can connect Tilde to your phone with Bluetooth or use your professional webservice.
Information about pre-orders
What are the shipping costs?
Shipping is free for all pre-orders on our online store.
Do you ship worldwide?
We ship everywhere in the world, except in Brazil and in Japan.
When will Tilde earphones arrive in my mailbox?
Shipping will start in September 2017 (for pre-orders made in our online store).