FREQUENTLY ASKED QUESTIONS - FAQ
Our support client
Frequently asked questions :
How to choose your eartips ?
Choosing the right ear tips and find the correct position is really important, you will find comfort and a perfect noising cancellation.
To do it, you have got different types and sizes: Silicone and Foam (S, M, L)
To put ear tips on the right way, insert them on the side and don’t be afraid to distort the foam. Then do a strategic pivot downwards.
Headphones have to be pointing vertically downwards.
How efficient is Tilde's noise cancellation?
How to use Tilde's noise cancellation?
Slider is situated on the right side, you can reduce and adjust noise from 0 to 30 dB at the move of a slider.
At the top, you will listen everything same as your outside environment, moving down the slider and see noise reduction.
You can play with your slider to find what is the best fitting noise reduction for you.
How to use Tilde's filtering noise cancellation: Talk in Noise ?
Press the button situated on the right inside, you will first reduce the noise cancellation from 15db, and in a second-time voice filtering to be able to hear only the voice of the person you are facing in a 60° cone.
Adjust the voice you are talking to by a move of the slider, moving up to boost, moving down to reduce the voice.
When the conversation is over, press the button another time, functionality that you were using before will be back directly (noise cancellation, audio/call hd).
How long does the battery life last?
Tilde has a long battery life, up to 8 hours with heavy use (noise management and Bluetooth®) or up to 20 hours with light use (only noise management on).
Tilde earphones: General Informations
Are they produced in France ?
Yes, R&D and Tilde conception are made in France. Earphones production is based in a special factory in Shenzen where the audio skills are.
How good is the phone call quality with Tilde earphones?
Phone call quality is a key point for us. Thanks to its 6 microphones dedicated to capturing voices while blocking out surrounding noises, phone calls are crystal clear for the user as well as for the interlocutors with Tilde.
Tilde earphones: Technical Characteristics
Do I control Tilde' features with an app?
Tilde earphones : Comfort
In what type of work environment can I use Tilde?
Tilde earphones are a real daily tool that have been designed to control the users soundscape in all types of noisy working environments: open-plan or shared offices, co-working spaces, planes during business trips, etc …
Who am I supposed to contact if I plan on buying Tilde earphones for my staff?
Is it possible to have a demo before buying Tilde earphones?
We regularly make demos in French and international professionnal events. Demos in companies can also be organized in France, depending on the availabity of our team.
I want to present Tilde to the person in charge in my company. Who can I get in touch with?
Can I connect Tilde to my fixed-line phone?
You can connect Tilde to your phone with Bluetooth or use your professional webservice.
Tilde earphones : Connectivity and mobility
In what type of work environment can I use Tilde?
Tilde earphones are a real daily tool that have been designed to control the users soundscape in all types of noisy working environments: open-plan or shared offices, co-working spaces, planes during business trips, etc …
Can I connect Tilde to my fixed-line phone?
You can connect Tilde to your phone with Bluetooth or use your professional webservice.
For Professionals :
I want to present Tilde to the person in charge in my company. Who can I get in touch with?
Is it possible to have a demo before buying Tilde earphones?
We make demos in French and international professional events. Demos in companies are organized in France or abroad.
We will be pleased to improve your well being at work. Don’t hesitate to contact us.
Who am I supposed to contact if I plan on buying Tilde earphones for my staff?
You can send us a message in our contact page. Our team will be pleased to answer all of your questions.
Get in touch
You have more questions about Orosound or Tilde earphones?
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